Terms and Conditions
Last updated October 8, 2026. These terms are between you (the customer) and Alan Michael Morgan, doing business as RareWorks ("RareWorks", "we", "us"), based in Columbia, Mississippi. By buying anything from us, or checking the box at checkout, you agree to them.
1. What you are buying
Each product and plan includes exactly what its description on rare-works.com says at the time you buy it. Anything not listed is extra and billed at our hourly rate or by quote.
2. Payments and billing
3. No refunds
All payments are final. We do not give refunds for one-time fees, monthly or yearly plans, partial periods, or unused edit time. If you cancel, you keep the service until the end of the period you already paid for.
Some things cost us money the moment you order them, so we want to be extra clear that they cannot be refunded: a domain name once it is registered or renewed, a RareWorks address once it is set up, a yearly plan once it starts, deposits on custom work, design work once we have started it, and any advertising money you pay to Facebook or Google.
4. Cancelling a plan
5. Who owns what
6. Custom work
Custom builds are quoted in writing. 50% of the quote is due to start and is non-refundable. The other 50% is due at launch. Work outside the written quote is billed hourly.
7. Late or failed payments
If a payment fails, we let you know and the card is tried again. If the bill is still unpaid 14 days after it was due, it is late. If it is still unpaid a month after it was due, we will contact you about it. If it is still unpaid 15 days after that, we may cancel your plan and take the site or service down. We restore it once the account is paid. A paid RareWorks address (like yourname.rare-works.com) may be given to someone else in the meantime.
8. Your responsibilities
9. Design and changes
Design work includes the number of revision rounds listed on the product (for example, 2 rounds for a logo). More rounds are billed hourly. Monthly edit time does not roll over.
10. Results
We work hard to help you show up on Google and social media, but no one controls Google, Facebook or other platforms. We do not guarantee rankings, traffic, followers, calls or sales.
11. Social media and ads
Ad spend on Facebook, Google or other platforms is paid by you directly and is not part of our fee. You keep ownership of your social media accounts, and you must keep us as an admin while we manage them.
12. Third-party services
Your site and services depend on other companies (hosting, payment processing, domain registrars, Google, Facebook). We are not responsible for their outages or policy changes, but we will help you work through them.
13. Limit of liability
To the extent the law allows, our total responsibility for any claim is limited to the amount you paid us in the 3 months before the claim. We are not responsible for lost profits or indirect damages.
14. Preview sites
Preview sites on leads.rare-works.com are built by us before the business asks, so the business can see what a site would look like. They are hidden from Google until a plan is bought. A business owner can claim a preview, or ask for it to be taken down, with proof they own the business.
15. Changes to these terms
We may update these terms. The date at the top shows the latest version. For monthly plans, changes apply from your next billing period after we notify you.
16. Mississippi law
These terms are governed by the laws of the State of Mississippi. Any dispute will be handled in the courts of Marion County, Mississippi.
A question about these terms?
Ask before you buy. We would rather explain it than surprise you.
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